Terms of Service

1. Who we are

Bazaaric ("Bazaaric," "we," "us," or "our") is operated by Bazaaric LTD, a company registered in England and Wales, with a registered address at London, UK. You can contact us at hello@bazaaric.com. Bazaaric provides an online platform ("the Platform") that allows users to list, browse, communicate about, and pay for items for sale, primarily within Lithuania, Latvia, and Estonia.

2. Acceptance of these terms

By creating an account or using the Platform in any way, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree, you must not use the Platform. You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account.

3. What Bazaaric is — and what it is not

Bazaaric is a platform that connects buyers and sellers. We are not a party to any sale or agreement between users, and we do not own, inspect, or take title to any item listed on the Platform.

Where a seller has completed payout registration, Bazaaric enables buyers to pay for an item directly through the Platform, using Stripe, Inc. and its affiliates ("Stripe") as our third-party payment processor. When you use in-app payment, Bazaaric facilitates that payment as a limited payment collection agent on the seller's behalf; Bazaaric is not the seller, does not take ownership of the item, and is not a bank or financial institution.

Users may also arrange to complete a transaction independently, outside the Platform's payment system (for example, meeting in person and exchanging cash) — see Section 6 below. Delivery and shipping arrangements are not currently provided by Bazaaric and remain the responsibility of the buyer and seller.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information when creating your account and listings. We reserve the right to suspend or terminate any account at our discretion, including for suspected violation of these Terms, fraudulent activity, or behavior that harms other users or the Platform.

5. Listings and prohibited items

Sellers are solely responsible for the accuracy of their listings, including item condition, description, and price, and for ensuring they have the legal right to sell the item listed. You may not list: counterfeit or replica goods; stolen property; weapons, ammunition, or explosives; illegal drugs or controlled substances; live animals; hazardous materials; items that infringe intellectual property rights; or any item prohibited by applicable law. We reserve the right to remove any listing at our discretion without prior notice.

6. Transactions between users

All aspects of a transaction not covered by Bazaaric's in-app payment system — including item inspection, meeting arrangements, shipping, and any transaction completed by agreement outside the Platform's payment flow — remain the sole responsibility of the buyer and seller involved. We strongly recommend meeting in safe, public locations for in-person exchanges, inspecting items before confirming receipt, and never sharing sensitive financial information through the Platform's messaging feature. Bazaaric is not responsible for the quality, safety, legality, or delivery of any item.

6a. Payments

Where a buyer chooses to pay in-app, payment is processed by Stripe. Card and payment details are entered directly into Stripe's secure checkout and are not stored on Bazaaric's own servers. In-app purchases include a buyer protection fee, shown at checkout before you confirm payment, which is retained by Bazaaric.

To receive in-app payments, sellers must complete Stripe's account registration and identity verification process ("Connect onboarding"). Sellers are responsible for the accuracy of the information they provide to Stripe and for complying with any tax reporting obligations arising from their sales. Bazaaric is not responsible for delays, holds, or account restrictions imposed by Stripe under Stripe's own terms and risk policies.

Your use of Stripe's payment services is additionally governed by the Stripe Connected Account Agreement, which incorporates the Stripe Services Agreement.

6b. Refunds and cancellations

Refunds and order cancellations for in-app payments are handled as described in our Refund Policy, which forms part of these Terms. Transactions completed outside the Platform's payment system are not covered by our Refund Policy and must be resolved directly between the buyer and seller.

7. User conduct

You agree not to: harass, threaten, or abuse other users; impersonate any person or entity; use the Platform for any unlawful purpose; attempt to circumvent, disable, or interfere with the Platform's security or functionality; or scrape, copy, or misuse data from the Platform. We reserve the right to remove content or restrict access for any user who violates this section.

8. Intellectual property

The Platform, including its design, branding, and underlying software, is owned by Bazaaric and protected by intellectual property laws. Content you upload (listing photos, descriptions, messages) remains yours, but by posting it you grant Bazaaric a non-exclusive, royalty-free license to display and distribute that content as necessary to operate the Platform.

9. Disclaimer of warranties

The Platform is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that any listing or user is accurate, safe, or legitimate.

10. Limitation of liability

To the fullest extent permitted by law, Bazaaric and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Platform or any transaction between users — including but not limited to non-delivery of an item, item misrepresentation, or any interaction between users, whether conducted on or off the Platform. This limitation does not affect our obligations relating to payments actually processed through the Platform, which are handled as described in our Refund Policy. Where liability cannot otherwise be excluded under applicable law, our total liability is limited to the greater of €50 or the total buyer protection fees you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Bazaaric, its operators, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, your listings, your transactions with other users, or your violation of these Terms.

12. Termination

You may stop using the Platform and delete your account at any time. We may suspend or terminate your access at our discretion, with or without notice, particularly in cases of suspected fraud, abuse, or violation of these Terms.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident in the EU, you may also be entitled to bring proceedings in your country of residence under applicable consumer protection law.

15. Contact

Questions about these Terms can be sent to hello@bazaaric.com.