Refund Policy

Last updated: August 22, 2026

1. Scope of this policy

This Refund Policy applies only to purchases made through Bazaaric's in-app payment system (Buy Now or a paid, accepted offer). It does not apply to transactions arranged and completed independently between a buyer and seller outside the Platform's payment system, which must be resolved directly between those parties.

2. Cancelling a paid order

Bazaaric does not currently provide shipping, tracking, or delivery confirmation. Because of this, either the buyer or the seller may cancel a paid order at any time before it is confirmed complete by both parties, directly from the Offers page or the relevant chat conversation. Cancelling a paid order triggers an automatic full refund, including the buyer protection fee, and the listing is made available for purchase again.

3. How refunds are issued

Refunds are issued to your original payment method through Stripe. Depending on your card issuer or bank, a refund can take several business days to appear on your statement after it is processed. Bazaaric does not charge a fee to process a refund.

4. Disputes after both parties confirm completion

Once both the buyer and seller have marked an order as complete, the automatic cancellation option described in Section 2 is no longer available. If a problem arises after this point — for example, an item that does not match its description — contact the other party directly through Bazaaric's chat in the first instance. If you cannot reach a resolution, contact us at hello@bazaaric.com and we will review the matter; Bazaaric may, at its discretion, assist in resolving the dispute, but is not obligated to issue a refund for a completed order.

5. Your statutory rights

This policy describes the cancellation mechanism built into the Bazaaric platform. It does not limit or replace any statutory consumer protection rights you may separately be entitled to under the law of your country of residence. Because Bazaaric is a marketplace connecting private individual sellers with buyers, the applicability of certain distance-selling rights (such as a statutory right of withdrawal that typically applies to purchases from a business) can depend on the specific circumstances of a sale. If you believe you have a statutory right that this policy does not address, please contact us at hello@bazaaric.com.

6. Changes to this policy

We may update this Refund Policy from time to time, particularly as we introduce delivery tracking or other features. Material changes will be communicated via the Platform or by email.

7. Contact

Questions about this policy or a specific order can be sent to hello@bazaaric.com.